How Health Systems Deal with Bad Behavior"
Tuesday, June 12, 2018
1:30-3:00 p.m. CT (11:30 a.m.-1:00 p.m AZ)
From Hollywood to health care, demand for transparency is spreading across the nation and shining a light on dark corners and sensitive subjects. In the workplace, employees expect the ability to voice their concerns and are turning to tools such as hotlines to report incidents of fraud, abuse and sexual harassment.
Meanwhile, the national call for transparency is sparking conversations about pay equity and empowering consumers to demand information about outcomes and pricing. The collective power of social media channels provides individuals another forum to air grievances and-in some cases-inflict almost instantaneous damage.
So what happens when a potentially viral movement affects your organization? Relying on a mission statement and an open-door policy for protection is the equivalent of prescribing aspirin for the flu. It holds value, but it won't be enough.
Upon completion of this webinar, participants will be able to:
- Identify critical proactive components, including the structure, stakeholders and planning process
- Recognize methods for identifying issues systematically across the organization through a use of case studies
- Apply strategies for managing crisis situations
- Recognize legal implications and strategies to safeguard their organization
1.5 CPE credits in the Specialized Knowledge field of study may be awarded upon verification of participant attendance.
Bryan Callahan, David Jarrard & Bob Horton
Webinar Fee: There is no fee associated with this webinar.